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Global tech outage causes huge disruption at Hong Kong airport as thousands face delays, grounded flights02:45
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A global IT outage affecting multiple industries worldwide caused chaos and disruption at airports, with thousands stranded due to delays and grounded flights.

Footage from Hong Kong on Friday shows crowded airport halls, with passengers waiting for news on their flights.

According to media reports, several major US airlines grounded flights. Airlines and hubs in India, Singapore and Hong Kong stated that they had to process passengers manually.

Delhi, London-Heathrow and Amsterdam Schiphol airports also reported delays while Berlin's Brandenburg Airport temporarily suspended flights on Friday morning, resuming operations a few hours later. The University Medical Centre in Schleswig Holstein also reported problems, suspending operations in multiple cities.

The outage also affected retail, telecoms, banking and finance, among others. Reports claimed it was due to an 'update' from a cybersecurity product named CrowdStrike Falcon, affecting Microsoft's Windows OS. The US firm said the issue had later been resolved.

CrowdStrike chief George Kurtz apologised for the incident and stated it could take 'some time' for the systems to recover.

"We're deeply sorry for the impact that we've caused to customers, to travellers, to anyone affected by this, including our companies," Kurtz said. Cyber-security experts warned that the problem could take days to address completely.

Global tech outage causes huge disruption at Hong Kong airport as thousands face delays, grounded flights

Hong Kong, Special Administrative Region of China, Hong Kong
July 19, 2024 at 11:27 GMT +00:00 · Published

A global IT outage affecting multiple industries worldwide caused chaos and disruption at airports, with thousands stranded due to delays and grounded flights.

Footage from Hong Kong on Friday shows crowded airport halls, with passengers waiting for news on their flights.

According to media reports, several major US airlines grounded flights. Airlines and hubs in India, Singapore and Hong Kong stated that they had to process passengers manually.

Delhi, London-Heathrow and Amsterdam Schiphol airports also reported delays while Berlin's Brandenburg Airport temporarily suspended flights on Friday morning, resuming operations a few hours later. The University Medical Centre in Schleswig Holstein also reported problems, suspending operations in multiple cities.

The outage also affected retail, telecoms, banking and finance, among others. Reports claimed it was due to an 'update' from a cybersecurity product named CrowdStrike Falcon, affecting Microsoft's Windows OS. The US firm said the issue had later been resolved.

CrowdStrike chief George Kurtz apologised for the incident and stated it could take 'some time' for the systems to recover.

"We're deeply sorry for the impact that we've caused to customers, to travellers, to anyone affected by this, including our companies," Kurtz said. Cyber-security experts warned that the problem could take days to address completely.

Description

A global IT outage affecting multiple industries worldwide caused chaos and disruption at airports, with thousands stranded due to delays and grounded flights.

Footage from Hong Kong on Friday shows crowded airport halls, with passengers waiting for news on their flights.

According to media reports, several major US airlines grounded flights. Airlines and hubs in India, Singapore and Hong Kong stated that they had to process passengers manually.

Delhi, London-Heathrow and Amsterdam Schiphol airports also reported delays while Berlin's Brandenburg Airport temporarily suspended flights on Friday morning, resuming operations a few hours later. The University Medical Centre in Schleswig Holstein also reported problems, suspending operations in multiple cities.

The outage also affected retail, telecoms, banking and finance, among others. Reports claimed it was due to an 'update' from a cybersecurity product named CrowdStrike Falcon, affecting Microsoft's Windows OS. The US firm said the issue had later been resolved.

CrowdStrike chief George Kurtz apologised for the incident and stated it could take 'some time' for the systems to recover.

"We're deeply sorry for the impact that we've caused to customers, to travellers, to anyone affected by this, including our companies," Kurtz said. Cyber-security experts warned that the problem could take days to address completely.

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